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Is Car Insurance the Next Car Sales Gimmick?

Written by Michele Wilmonen. Posted in Research Last Updated: 07/24/2011

Car dealers and manufacturers try everything to get you to buy a new car, including throwing in free car insurance now.

Free Sign of Insurnace for Buying a New VehicleAt the beginning of July this year, General Motors announced a new incentive for new car buyers in the states of Oregon and Washington. For one full year they will pay your car insurance for you. Of course, as with all deals that sound too good to be true, there are terms and conditions.

It begs to ask the question though, is this offering from General Motors the start of a new kind of car buying incentive?

The Car Insurance Offer

General Motors has partnered with Met Life Home and Auto Insurance to provide this incentive to their new car buyers. The offer is available to anyone that buys a new vehicle from them between July 6, 2011 and September 6, 2011. The new vehicle has to be a 2010, 2011 or 2010 year model and has to be a Buick, Chevy, Cadillac or GMC vehicle.

The insurance will start as soon as you purchase the vehicle and will last for a full year. This is two insurance terms that you will get for free from GM. The policy through Met Life will include the following coverages and limits:

  • Bodily Injury/Property Damage Liability – 100,000/300,000/100,000
  • Personal Injury Protection – 15,000 per person (Oregon) / 10,000 per person (Washington)
  • Uninsured/Underinsured Motorist – 100,000/300,000/100,000 (Oregon Only)
  • Uninsured Motorist – 100,000/300,000/100,000 (Washington Only)
  • Comprehensive Coverage – 500 Deductible
  • Collision Coverage – 500 Deductible

(GM/Met Life Conditions)

As you can see by the insurance coverage offered, the policy is a very good one. In fact, it is better than the car insurance that most of us regularly carry on our vehicles.

Does Driving History Matter?

General Motors says that the insurance will be provided for the new vehicle that you purchase regardless of your driving or credit history. They still need this information from you so that Met Life can calculate your premium rates. That way Met Life can send General Motors the bill for them to pay your insurance.

The Free Car Insurance Conditions

You have to be a resident in the states of Oregon and Washington State to qualify for this offer.  General Motors is only offering this in these states because this is where their sales are the lowest right now. You also have to register the vehicle in and have a valid driver’s license for these states.

You do not have the option to decline the insurance offer to get a discount on the vehicle instead, this is a take it or leave it offer. If you sell or trade the new vehicle within the year of insurance coverage, you are not due a refund and you cannot transfer the coverage to a different vehicle. After one year of insurance, Met Life will automatically terminate the policy. You will have the opportunity to purchase a new policy with them or take your car insurance somewhere else.

A New Car Insurance Trend?

Is this free car insurance offering something that we are going to start seeing more in the future? You can bet that other car manufacturers are going to be watching General Motors’ earnings report for these two states with a good deal of interest. At the same time other insurance companies are going to be watching Met Life’s earnings to see if this partnership was a lucrative one for them also.

If this works well for both of the companies involved right now, this may be something we see available more often.

Jerry’s State of Regret – State Farm® Video

Written by Michele Wilmonen. Posted in Advertising, Research Last Updated: 07/21/2011

An interesting accident makes former State Farm client, Jerry, regret that he switched to a company that has no agents to help him – Video

 

Summary

Commercial opens with State Farm agent Jessica DeClercq answering the phone in her agency from a former client of hers, Jerry Newman. On the screen are the words “State of Regret”. We see Jerry through the windshield of a vehicle and he tells Jessica that he has a policy question. The screen shot is fast, but we see that the steering wheel of the vehicle is at an angle that just doesn’t look right.

Jessica greets Jerry and asks, “How are you doing?”

Screen changes back to Jerry and we see why that steering wheel looked a little funny in the last shot with Jerry. Jerry tells Jessica that he is “Fine” and that he has just had a little “Fender Bender”. We see that Jerry’s vehicle is nose down and the back of the car is in the air, leaning on a pole.

Jessica tells Jerry, “I’m so sorry, I would love to help, but you dropped us last month.”

Jerry responds with regret in his voice that it only took 15 minutes to switch to that “other” insurance company, but that it is now taking longer for them to respond to him.

Jessica asks Jerry, “Is your car up a pole again.”

Jerry breaks down in tears that he misses his agent Jessica, but won’t admit to crying.

Commercial ends with the words “Jerry. Jerry. Jerry. Should’ve Stayed With State Farm” on the screen and then “get to a better State”.

Announcer: “Get to a better state. State Farm”

Point of the Commercial

The whole 15 minutes comment gives away that the other insurance company is GEICO. State Farm is trying to make the point that you may save money in 15 minutes by switching to GEICO, but you aren’t going to have a local agent to help you. When it comes to when you really need help, you are going to regret leaving your agent.

What They Want you to Do

If you are still with State Farm, they don’t want you to leave for the possibly cheaper rates at GEICO. If you have already left State Farm, they are trying to get you to come back by showing you how much you are going to miss your agent when you really need them.

My Opinion

Okay, in all the years that I worked in insurance claims, I have never heard of a person doing this. Whoever came up with the idea for this claim has a great imagination.

I also like the creativity and playing the “no agent to help you when you buy insurance directly from the company” card angle that State Farm took. Thumbs Up.

American Family Insurance: Do They Have an Accident Forgiveness Program?

Written by Michele Wilmonen. Posted in Research Last Updated: 07/26/2011

American Family Insurance has no accident forgiveness program that is promoted at this time.

If you are in an accident and are insured with American Family Insurance they will charge you a surcharge depending on who is at fault for the accident. It doesn’t matter if this is your first accident or not, they do not forgive the first or any other accident at this time.

The amount that American Family Insurance pays out, the type of accident and also any additional traffic violations that you are charged with will determine the amount of the premium increase you will see. There is no across the board percentage increase on your premium if you have an accident.

If you have any questions about the claims process with American Family and how it may affect your premium with them, it is best to contact your agent.

Do GEICO Woodchucks Chuck Wood?

Written by Michele Wilmonen. Posted in Advertising, Research Last Updated: 07/20/2011

GEICO video provides their own wood chucking proof that you really can save on your car insurance with them in 15 minutes.

 

Summary

The commercial starts with a GEICO spokesperson asking, “Could switching to GEICO really save you 15% or more on car insurance?” After a pause, he then asks the question, “Do woodchucks chuck wood?” 

The scene switches to two woodchucks throwing (chucking) wood into a pond in front of a cabin. The owner of the cabin drives across a nearby bridge and yells at the woodchucks to, “…quit chucking my wood.”

After one last toss by one of the woodchucks they run off into the woods and the commercial closes with the GEICO logo over the cabin scene and the announcer stating, “GEICO, 15 minutes could save you 15% or more on car insurance.”

Point of the Commercial

GEICO is making the point to the viewers that you really can save 15% or more on car insurance because they just showed you that woodchucks really do chuck wood. We all know that in real life woodchucks don’t do this, at least where I live they don’t.

Actually, I had no idea what a woodchuck was and I had to look it up.  Turns out we do have woodchucks where I live, but we call them marmots or groundhogs in the Pacific Northwest. Regardless, they still don’t chuck wood, unless they are in a GEICO commercial.

What the Insurance Company Wants You to Do

Obviously, GEICO wants you to give them 15 minutes of your time to see if you can save 15% or more on your insurance premium by switching to them from your current carrier. They tell you right out what they want from you.

But, there is also a less obvious underlying reason that GEICO is aiming for with this ad.

When you watch this ad, it makes you laugh. It has nothing to do with car insurance, but it is ridiculously funny and you tell other people about it. They then see it and tell other people about it. GEICO has just succeeded in getting people to talk about the commercial and get their name passed around by word of mouth.

This seems to be the real motivation of what they want you to do.  In fact, if you watch the commercial again, they make no mention of you calling or clicking on their website to get your quote. The only contact information that they provide is a quick shot of their company logo with geico.com underneath it.

My Opinion

I love this commercial. It is hilarious and for me it still hasn’t gotten old even though I have now watched it close to 10 times in a row in the last 20 minutes. Thumbs Up.

GPS Mayhem and Allstate Commercial

Written by Michele Wilmonen. Posted in Advertising, Research Last Updated: 07/20/2011

As Allstate shows Mayhem can happen anywhere, even with your GPS.

 

Summary

Commercial opens with a man driving his car and “Mayhem” lying against the dashboard acting as the drivers GPS.

Mayhem: “You never update me so now; I just have to wing it. (talking to driver as GPS) No, I meant turn left up ahead. Recalculating! Turn right now!”

Driver makes a quick right turn into head on traffic and crashes into multiple cars. Mayhem laughs and is enjoying the fact that he caused an accident.

Mayhem: “And your 15 minute insurance may not pay for all this. So get Allstate. You can save money and be better protected from Mayhem, like me. Recalculating!”

Commercial closes with the Allstate logo.

Announcer: “Dollar for dollar no one protects you from mayhem like Allstate.”

Point of the Commercial

This commercial is directed specifically at GEICO clients or people thinking about switching to GEICO.

They are pointing out that “Mayhem” (an accident) can happen at any time and you never know how bad the results will be. By being with GEICO, you may have saved money because you didn’t purchase enough coverage. This is a problem now because you have this big accident and may not have enough coverage for all of the damages you just caused.

What They Want You to Do

As much as the commercial talks about a defunct GPS system, Allstate does not want you to update your GPS system. Though if you need to, it would be a good idea.

They want you to either call Allstate and get a quote for better insurance coverage if you are with GEICO or making the point that you need to stay with Allstate if you are thinking of switching to GEICO.

GEICO must be doing something right, because this is the second company that has directed their insurance commercials in the last 9 months directly at people that are insured with Geico or are thinking about switching to Geico.

My Opinion

The actor who plays Mayhem is what makes the commercial.

Allstate found a very creative way to represent the troubles people have with GPS telling people where to go at the last minute and how dangerous last minute directions can lead to accidents. They could have done it with a regular GPS, but it wouldn’t have been as funny.

I am not a fan of all the Mayhem commercials, but I do like this one. Thumbs Up.

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